PTCS Newsletter
April 2020
Edition (find this newsletter here)
Read all about safe home visits
during Covid-19, the new heat pump sizing calculator, continuing education
training, opportunities for remote certification trainings and alternative
certifications, how to become a trainer, and continued discussions about
basements and conditioned or unconditioned space.
Older
Editions (find archived newsletters
here)
Please contact ResHVAC@bpa.gov
to request older editions of the newsletter.
Trainings
Don’t see a training listed below that will work for you? Please email the customer service
team at ResHVAC@bpa.gov with your name, company, location,
type of training, and when you’d like to complete the training. They will add
you to a list and contact you when there’s an available training near you. If you’re seeking training in the near future, please contact a PTCS trainer in your area.
PTCS Air Source Heat Pump
No
trainings scheduled at this time
PTCS Duct
Sealing No trainings scheduled at this time
Reference Materials
Not sure if your ducted heat
pump is a variable speed unit? Reference
the "Ducted Variable Speed Heat Pump Reference List" by clicking here and on
the "Technical Support Materials" button above. A
Reference Guide for Identifying VSHPs is also available by clicking
here.
Need help setting thermostat
controls? Reference the Thermostat Support Sheets
here and by clicking the “Need Technical Support
Materials?” button above.
Air source heat pumps designated
as Variable Refrigerant Flow/ Variable Refrigerant Volume (VRF/VRV) no longer
qualify for residential air source heat pump measures. Reference the Products Designated VRF/VRV Air Source Heat Pumps for products and refer to the “Indoor
Type – Column E” for the system configuration.
Admin/Sales and Heat Pump Sizing
training videos now available:
Duct Sealing Admin/Sales:
Heat Pump Admin/Sales:
Heat Pump Sizing:
Registry Updates
Several updates are now live on
the PTCS Online Registry. These updates streamline the project entry process and
address user concerns. For more details about these improvements, please click here.
Three site details were moved to the measure details
screen. The heated square footage and the
existing and backup heating system types were relocated to the screen where you
enter the measure details to decrease the number of errors and corrections.
Company Administrators are now able to enter projects for
multiple technicians at their company.
Please contact the PTCS Customer Service team at ResHVAC@bpa.gov or 1.800.941.3867 to ensure you
have the appropriate permissions.
Process updated for heat pump
AHRI numbers that do not validate.
Users
will be able to enter all the remaining measure details and the PTCS Customer
Service Team will verify the project. This will save users the extra step
of having to submit their project to the PTCS Team for entry.
Users are now able to enter a second duct sealing and heat pump
for the same site address.
This includes two separate heat pumps and two separate duct sealing projects.
The Owner Address information was
removed from the entry screens and reports.
The Compressor Low Ambient Lockout (LAL) question and answers
clarified to reduce confusion.
For further information or questions, please contact the PTCS
Team at ResHVAC@bpa.gov
Marketing Materials
PTCS
offers free
marketing materials for contractors and utilities, available in English and
Spanish without a username and password.
Print and web ready. Check them out here!
Utility
customers, please visit the Energy Efficiency
Marketing portal for customizable marketing materials. For more
information or help with these materials, please contact ResHVAC@bpa.gov.