PTCS Newsletter
July
2019 Edition (find this newsletter here)
Read all about balance
point updates, registry updates (see below in registry updates for more
detail), registry tips, new contractor marketing materials, and useful heat
pump and duct sealing tips including how to identify VSHPs.
April
2019 Edition (find this newsletter here)
Read all about program
updates, balance point updates, updated marketing and Spanish materials, tips
for using the registry, useful heat pump and duct sealing tips, and upcoming
training with NEEA.
January
2019 Edition (find this newsletter here)
Read all about program
updates, tips for using the registry, cold weather and duct sealing tips, and
useful information about commercial HVAC.
Older
Editions (find archived newsletters here)
Trainings
Don’t see a training listed below that will
work for you? Please contact a PTCS trainer in
your area.
PTCS Air Source Heat Pump No trainings scheduled at this time
PTCS Duct Sealing No trainings scheduled at this time
Registry Updates
During the week of July 22nd 2019, several updates
were made to the PTCS Online
Registry to
streamline the project entry process and address user concerns. For more
details about these improvements, please click
here.
Three site details will be moved to the
measure details screen. The heated square footage and the existing and backup heating
system types were relocated to the screen where you enter the measure details
to decrease the number of errors and corrections.
Company Administrators will be able to enter
projects for multiple technicians at their company. Please contact the PTCS Customer Service team
at ResHVAC@bpa.gov or 1.800.941.3867 to ensure you have the appropriate
permissions.
Process will be
updated for heat pump AHRI numbers that do not validate.
Users will be able to enter all
the remaining measure details and the PTCS Customer Service Team will verify
the project. This will save users the extra step of having to submit their
project to the PTCS Team for entry.
Users will be able to enter a second duct
sealing and heat pump for the same site address. This includes two separate heat pumps and two separate duct
sealing projects.
The Owner Address information will be removed from the entry screens and
reports.
The Compressor Low Ambient Lockout (LAL)
question and answers clarified to reduce confusion.
For further
information or questions, please contact the PTCS Team at ResHVAC@bpa.gov
Marketing Materials
PTCS offers free marketing materials for contractors and utilities,
available in English and Spanish without a username and password. Print and web
ready. Check them out here!
Utility customers, please visit the Energy Efficiency Marketing portal for customizable marketing materials. For more information or help with
these materials, please contact ResHVAC@bpa.gov.
Reference Materials
Not sure if your ducted heat pump is a
variable speed unit? Reference the "Ducted Variable Speed Heat
Pump Reference List" by clicking here and on the "Technical Support
Materials" button above. A Reference Guide for Identifying VSHPs is also
available by clicking here.
Need help setting thermostat controls? Reference the Thermostat Support Sheets here and by clicking
the “Need Technical Support Materials?” button above.