PTCS Newsletter
July 2019
Edition (find this newsletter
here)
Read all about balance point
updates, registry updates (see below in registry updates for more detail),
registry tips, new contractor marketing materials, and useful heat pump and
duct sealing tips including how to identify VSHPs.
Older
Editions (find archived
newsletters here)
Trainings
Don’t see a training listed below that will work for you? Please contact a PTCS trainer in your area.
PTCS
Air Source Heat Pump No
trainings scheduled at this time
PTCS
Duct Sealing No
trainings scheduled at this time
Reference Materials
Admin/Sales and Heat Pump Sizing training videos now available:
Duct Sealing Admin/Sales:
Heat Pump Admin/Sales:
Heat Pump Sizing:
Not sure if your ducted heat pump is a variable speed unit?
Reference
the "Ducted Variable Speed Heat Pump Reference List" by clicking here and on the "Technical Support
Materials" button above. A
Reference Guide for Identifying VSHPs is also available by clicking here.
Need help setting thermostat controls? Reference the Thermostat Support
Sheets here and
by clicking the “Need Technical Support Materials?” button above.
Registry Updates
During the week of July 22nd 2019, several updates were made to the PTCS Online Registry to
streamline the project entry process and address user concerns. For more
details about these improvements, please click here.
Three site details will be moved to the measure details
screen. The heated square footage and the
existing and backup heating system types were relocated to the screen where you
enter the measure details to decrease the number of errors and corrections.
Company Administrators will be able to enter projects for
multiple technicians at their company.
Please contact the PTCS Customer Service team at ResHVAC@bpa.gov
or 1.800.941.3867 to ensure you have the appropriate permissions.
Process will be updated for heat
pump AHRI numbers that do not validate.
Users
will be able to enter all the remaining measure details and the PTCS Customer
Service Team will verify the project. This will save users the extra step
of having to submit their project to the PTCS Team for entry.
Users will be able to enter a second duct sealing and heat pump
for the same site address.
This includes two separate heat pumps and two separate duct sealing projects.
The Owner Address information will
be removed from the entry screens and reports.
The Compressor Low Ambient Lockout (LAL) question and answers
clarified to reduce confusion.
For further information or questions, please contact the PTCS
Team at ResHVAC@bpa.gov
Marketing Materials
PTCS
offers free
marketing materials for contractors and utilities, available in English and
Spanish without a username and password.
Print and web ready. Check them out here!
Utility
customers, please visit the Energy Efficiency Marketing portal for
customizable marketing materials. For more information or help with these
materials, please contact ResHVAC@bpa.gov.