PTCS Newsletter
October 2019
Edition (find this newsletter
here)
Read all about the recent updates
to the balance point requirement
and Prescriptive Duct Sealing, updated thermostat support sheets and useful
cold weather tips for heat pump and duct sealing testing and installs
Older
Editions (find archived
newsletters here)
Trainings
Don’t see a training
listed below that will work for you? Please email the customer service team at ResHVAC@bpa.gov with your name, company,
location, type of training, and when you’d like to complete the training. They will
add you to a list and contact you when there’s an available training near you. If you’re seeking
training in the near future, please contact a PTCS trainer in your
area.
PTCS
Air Source Heat Pump No
trainings scheduled at this time
PTCS
Duct Sealing No
trainings scheduled at this time
Reference Materials
Air source heat pumps designated as Variable Refrigerant Flow/
Variable Refrigerant Volume (VRF/VRV) no longer qualify for residential air
source heat pump measures.
Reference the Products Designated VRF/VRV Air
Source Heat Pumps for products and refer to the “Indoor Type –
Column E” for the system configuration.
Not sure if your ducted heat pump is a variable speed
unit? Reference
the "Ducted Variable Speed Heat Pump Reference List" by clicking here and on the "Technical Support
Materials" button above. A
Reference Guide for Identifying VSHPs is also available by clicking
here.
Need help setting thermostat controls? Reference the Thermostat Support
Sheets here and
by clicking the “Need Technical Support Materials?” button above.
Admin/Sales and Heat Pump Sizing training videos now available:
Duct Sealing Admin/Sales:
Heat Pump Admin/Sales:
Heat Pump Sizing:
Registry Updates
During the week of July 22nd 2019, several updates were made to the PTCS
Online Registry to streamline the project entry process and
address user concerns. For more details about these improvements, please
click here.
Three site details will be moved to the measure details
screen. The heated square footage and the
existing and backup heating system types were relocated to the screen where you
enter the measure details to decrease the number of errors and corrections.
Company Administrators will be able to enter projects for
multiple technicians at their company.
Please contact the PTCS Customer Service team at ResHVAC@bpa.gov or 1.800.941.3867 to ensure you have
the appropriate permissions.
Process will be updated for heat
pump AHRI numbers that do not validate.
Users
will be able to enter all the remaining measure details and the PTCS Customer
Service Team will verify the project. This will save users the extra step
of having to submit their project to the PTCS Team for entry.
Users will be able to enter a second duct sealing and heat pump
for the same site address.
This includes two separate heat pumps and two separate duct sealing projects.
The Owner Address information will
be removed from the entry screens and reports.
The Compressor Low Ambient Lockout (LAL) question and answers
clarified to reduce confusion.
For further information or questions, please contact the PTCS
Team at ResHVAC@bpa.gov
Marketing Materials
PTCS
offers free
marketing materials for contractors and utilities, available in English and
Spanish without a username and password.
Print and web ready. Check them out here!
Utility
customers, please visit the Energy
Efficiency Marketing portal for customizable marketing
materials. For more information or help with these materials, please contact ResHVAC@bpa.gov.